Who is Luwa? How Our Role as a Unique Distributor Benefits You
You’ve just decided to give your backyard a facelift. This will soon be the space where you entertain your guests, have family dinners, and host neighborhood cookouts. But first, you need to find the appliances that’ll make your backyard a cozy place to cook and live.
This and other appliance searches generally are thought of between the buyer, the retailer, and the manufacturer, but there’s another party involved – the distributor.
What is a Distributor?
Many people don’t realize that local distributors play an important role in communicating and marketing to the general public. They’re essential in educating buyers and getting the products ordered and shipped to their final destination in the designated surrounding areas.
In other words, distributors bridge the gap between manufacturers and retailers.
Luwa is a distributor. We’re here to help bring more awareness to the markets, faster, about existing options. We’re also here to help provide faster, more efficient response times to the buyer and the retailer. In turn, retailers are better able to serve customers and deliver the appliances needed to bring ideas to life.
This is an important gap to bridge. Both manufacturers and retailers have many moving parts in their businesses to focus on. By having a distributor on board to help ease the logistics and manage the supply chain, they’re able to provide higher levels of service while still delivering the highest quality products to you, the consumer.
Why Luwa is a Unique Distributor
That’s great, but what makes a distributor unique? At LUWA, we have several factors that differentiate us from other distributors.
1. Our Showroom
Many distributors are comfortable working behind the scenes. Not us. At LUWA, we want to interact with the end consumer. We want to build a relationship with the people buying these products so we can help inform and educate consumers on what’s available.
That’s why we built our showroom in Bellevue, Washington.
The showroom is an educational resource center open to the public where anyone can visit. This includes designers, dealers, contractors, and general clients who are new or familiar with the luxury appliance world.
Seeing the available indoor and outdoor products that are available is only one benefit. Being able to physically test drive the products is the bigger benefit.
Come in and cook on a 25,000 BTU live burner. Feel the chill of any of the Perlick under cabinet refrigeration line. Bake chocolate chip cookies while you shop using a Verona oven. Simmer a delicate sauce on the Caliber Estate range. Hear the sound of a whisper quiet Vent-A-Hood. It’s like a playground for people who love luxury living.
2. Talk to Experts
When it comes to buying luxury products, you want to work with people who know what’s available and who are fully immersed in the intricacies of these appliances. That’s us.
Pull up a seat in one of our demo kitchens and have your questions answered about how our products will work with your outdoor and indoor living spaces. If you’re just beginning your appliance search or planning a new remodel, this is the best place to start. You can get your questions answered without any pressure to buy.
3. From Start to Beyond the Finish
As a consumer, the need for service doesn’t end when your new appliances are installed in your indoor or outdoor kitchen. It goes beyond that when you need a new part, some fine-tuning, or someone to clean your grill after a long summer of delicious barbecues. This is where we come in and what we call our “white-glove touch” service.
Start working with us when you’re searching for your next luxury appliance. We’ll answer your questions about style, performance, and options. Then, we’ll direct you to great local independent dealers that we authorize to sell our products.
Once you’ve purchased one of the Luwa brands, you can call us for any requests for maintenance or detailing.
We’re here for you throughout the process – from search to sustaining well-working appliances.
Why Does This Matter to You?
It’s important to us that you receive the best products and care with the highest level of quality service. You shouldn't just purchase appliances. You should give your appliances the care and attention they deserve throughout their lifetime. That’s why we work hard to make ourselves – the luxury appliance experts – available to consumers like yourself.
We see our role as making things easier for the manufacturer, buyer, and dealer because we’re here to bridge the gaps in the decision making process through education and service.
Ready to Buy?
We’re proud to distribute products from:
Ilve Eldorado outdoor
The products we carry will help you with all of your grilling, cooking, venting, refrigeration, and entertaining needs. Visit our showroom to see the latest luxury products available.
Or, if you’re ready to buy, contact us to find a dealer near you, wherever you are in the Northwest United States and Canada. Or, visit our dealer locator  for a list of options in your area.